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Before your first campaign

Switch to a Creator account

Signal Crew Guide · Page 2 of 5

Signal Crew works only with Instagram professional accounts. Switching takes about two minutes, it's free, and nothing you already have goes away.

Why switch

Instagram offers two professional types: Creator and Business. Pick Creator. It's made for public figures, content makers and page admins.

Instagram: step by step

In the Instagram app on your phone:

  1. Go to your profile and tap the menu ☰ (top right).
  2. In Settings and activity, scroll to For professionals and tap Account type and tools.
  3. Tap Switch to professional account, then tap Continue through the intro screens.
  4. Pick the category that best describes you, for example "Digital creator", "Video creator", "Entertainment website" or "Artist". You can turn off "Display on profile" if you don't want it shown.
  5. Choose Creator and tap Next. You can skip the optional steps, like adding contact details or connecting a Facebook Page.
Instagram moves its menus around from time to time. If yours looks different, search "professional" in the settings search bar, or check the Instagram Help Center.

Check it worked

Facebook

You can use either of these for Facebook campaigns:

YouTube

For YouTube you just need a channel. There's no special account type to switch to.

Common problems

ProblemWhat to do
My account is privateCampaign posts must be public so views can be counted. Switching to professional makes your account public. If you need a private personal account, keep it separate from your creator page.
I want to switch backYou can, any time: menu ☰ → Account type and tools → Switch account type → Switch to personal account. But you'll lose insights, and we won't be able to verify your views for campaigns.
I have a Business accountThat works too, but Creator usually fits individuals and fan pages better. You can switch between them in Account type and tools.
I can't find the optionUpdate the Instagram app first. Some options are limited on teen accounts.
AgeSignal Crew members must be 18 or older, because you sign an agreement with us and receive payments in your own name.